59club will bring together their network of partner venues from across the UK, Ireland and Southern Europe as their 13th Annual Service Excellence Awards Ceremony comes to Hilton St Georges Park on March 2, 2023. The nominees for the prestigious accolades, which recognise those outstanding venues, teams and individuals within the industry who consistently deliver outstanding experiences to their members and guests are determined by scores achieved through a detailed and objective mystery shopping programme, measuring the experience afforded to members, visitors and prospective members across golf, leisure and spa.
With an ever expanding and diverse range of partner venues, 59club continue to reflect the very best performances regardless of a venue’s size, scale or profile, with five of the main titles further segmented into three categories based on the average guest fee charged. A number of the UK’s finest golf resorts receive multiple nominations this year, with 59club’s 2022 “Ultimate Resort” Gleneagles joined by The Grove, The Belfry, Celtic Manor Resort, Delta Hotels — Forest of Arden and the Vale Resort.
Member orientated clubs are also well represented with JCB, Panmure, Long Ashton, Gullane, Harpenden, Belvoir Park, Clevedon, Branston Golf and Country Club and The Bristol Golf Club receiving nominations across various categories.
The West of England features particularly strongly this year with Long Ashton Golf Club achieving four nominations, including Glenn McNaughton defending his crown of F&B manager of the year for the fourth consecutive year. Elsewhere, both Ryan Crowley (golf retail) and Sarah Arnel (F&B) of Clevedon Golf Club appear in the nominations listing, with further contenders for the F&B manager coming from The Bristol Golf Club and The Kendleshire. St Mellion, in their first year of working with 59club receive a nomination for golf course manager Mike Bush in the highly contested greenkeeper of the Year category.
Staying with greenkeeping, all eyes will be on serial winner, Matt Aplin of Goring and Streatley, who is looking to retain his greenkeeper of the year title, defending an incredible winning streak now into its fifth consecutive year.
As the 59club network continues to expand globally, the UK will once again look forward to welcoming many of Europe’s leading venues to the Annual Service Excellence Awards, with Finca Cortesin, Camiral Golf and Wellness, Quinta do Lago, Golf Son Muntaner, Club de Golf Alcanada and Royal Park I Roveri all hoping to take home awards.
Looking ahead to the Awards, Will Hewitt, general manager, 59club UK said: “The 59 club awards is always a fantastic opportunity to get together and celebrate some incredible achievements and recognise the significant effort which goes into delivering exceptional member and guest experiences each and every day. The list of nominations is a true testament to the talented teams and individuals within our partner venues. With a growth during 2022 of over 20 per cent in the number of venues being measured, being nominated and winning awards this year is truly something to be proud of.”
